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Support

Welcome to Pyramid’s Support Page. This area features up-to-date technical support information to assist the self-service individual with any questions you may have. Many of your questions can be answered quickly with the click of your mouse!

Frequently Asked Questions- Answers to some of the most common questions we receive.

Knowledge Base- Guides, set up instructions, and error code explanations.

Glossary- Commonly used terms pertaining to either time clocks or synchronized clocks.

Technical Support- Technical support contact form.

Product Manuals- Manuals for each one of our time & attendance solutions.

Product Downloads- Free downloads.

Software Upgrade- Software upgrades for those currently on our software support plan.

Warranty & Return Info- Warranty & return policies.

Product Registration- Product registration & warranty form.

Data Sheets- Down-loadable information about our wireless products & how they work.